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BLE&T Division 301

Declined Claims Information

Please forward all declined pay to be handled at a Claims Conference LC D.L. Young, LC M.N. Wentzel LC T.J. Johnson, VLC C.A. Blankenship, or VLC W.J. Kent

Claims may be submitted by leaving them at any of the following locations:

• Roanoke Terminal in mailboxes at 24th Street

Please ensure you supply the following information (at minimum) to ensure your claim is processed as soon as possible:

• Copy of your time slip (aka tie up screen or ticket)
• Copy of your employee remarks (even if there are no remarks, print this screen)
• Copy of your detailed earnings or payroll history (showing what you have or have not been paid)
• Copy of your declination remarks, even if they are blank.

BLET Division 301 officers will notify you via phone call or email when your claim is handled at a Claims Conference. The notice will contain the date your claim was declined or paid, when the claim was transmitted to payroll for payment, and when you should expect to receive payment from payroll.

NS Payroll Phone Numbers

If you have questions about your paycheck, call the Roanoke Payroll Office at 7-981-5385 (Microwave) or 1-800-624-4193 (Bell) and select from the following options or call the microwave or bell number below directly:

Contacting Payroll via NS Memo System: PayHelp

Some payroll issues (such as those appearing in your pending pay) can be resolved by sending a memo to PAYHELP. Be sure to include your Social Security Number, and NS Employee ID Number in the body of the message. The subject line of your memo should contain VARA, VARO, VART, or VASH, which will allow the system to route your memo to the appropriate timekeeper (payroll clerk.) Failure to include your district & subdistrict in your subject line will route your memo to a general mailbox, where it will be manually sorted for processing, adding delay to a response from payroll.

Or submit your question in writing to:

Lynnanne Catron
Director Payroll Accounting
Norfolk Southern
110 Franklin Road, SE
Roanoke, VA 24042-0057
540-981-6483
FAX: (540) 981-5425

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To print a copy of the 2008 Payroll Cycle Table, click here
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All dues will be deducted from your paycheck on the first half by NS payroll.  These dates are highlighted in yellow in the above table.

All health & welfare insurance premiums & disability premiums will be deducted from your paycheck on the second half by NS payroll. These dates are highlighted in green in the above table.

2009 Holidays on NS and its Railroad Subsidiaries

The following are the holidays in 2009 and the dates that are to be observed by officers and non-agreement personnel, where applicable